Zen Aufa Bahalwan

Certified Professional Scrum Master

Zen Aufa Bahalwan

Certified Professional Scrum Master

Experience

Tech Delivery Lead

Okadoc, UAE

March 2022 – Present

As a Tech Delivery Lead at Okadoc, the role involves leading development squads, facilitating high-level discussions, and ensuring efficient delivery processes. Responsibilities include collaborating with leadership, optimizing development workflows, conducting usability and API testing, and acting as a Product Owner for select products. Previously, as a Scrum Master, the focus was on Agile coaching and cross-regional collaboration across Indonesia, Dubai, Abu Dhabi, Saudi Arabia, and Spain.

Agile Coach

PT Ekipa Agile Consultancy

March 2021 – March 2022

As an Agile Coach at Ekipa Agile Consultancy Indonesia, the role focused on supporting banking industry clients in adopting and improving Agile ways of working within IT and business teams. Responsibilities included implementing OKRs, conducting squad health checks, facilitating quarterly top management meetings, and leading squad retrospectives. Assigned to OCBC NISP, the role aimed to enhance collaboration and efficiency across teams.

Scrum Master Lead

LinkAja Indonesia

September 2019 – March 2021

Lead technology team cultural & operational transformation through SDLC implementation & experimentation breakdown into multiple phases (non-squad,
to multiple squad by using nexus framework, to 7 squads using spotify model, then continued with expanded into 18 squads) to support agressive business growth plan, and always encouraging inspection and adaptation to ensure continous improvement on process and workflow

Scrum Master

Ekipa Agile Consultancy

January 2019 – September 2019

Contribute on Ekipa’s client digital transformation process, and act as Scrum Master by working together with client’s team and management to implement Scrum Framework, ensuring continous improvement for process and workflow, and helping them to find their own way of working.

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Scrum Master

MatahariMall.com

August 2017 – December 2018

Act as Scrum Master by helping the team on finding their own way of working, removing blocker as needed, stakeholder management, and negotiation to find the balance between business needs and team capacity

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Product Owner

Livaza.com

October 2016 – August 2017

Act as the Product Owner of Livaza.com, and help the tech team to develop product that can fulfill customer needs and improving the product so we can capture interest of the customer.